Answer · AI Inbox

Never miss
another customer.

Calls, chats, texts, and emails — answered in seconds, in your voice, day or night. Viva captures every lead in one place and replies before your competitor even sees it.

No card required · Live in 5 minutes
app.goviva.ai/inbox
Inbox All answered by AI
JD
John DavisChat
Hi, do you have availability this Saturday?
2 min
AI replied
SM
Sarah MillerPhone
Called about pricing for a deep clean
15 min
AI replied
MJ
Mike JohnsonEmail
Re: Appointment confirmation
1 hr
AI replied
AL
Ana LopezSMS
Can I move my booking to Friday?
2 hr
AI replied
< 1 min
average reply, day or night
24/7
always answering
5
channels, one inbox
0
leads left on read
62%
of customer messages go unanswered.

People expect a reply in minutes, not days. When you're with a client or closed for the night, the lead moves on to whoever answers first. Viva answers first — every time.

What it does

One inbox. Every channel. All answered.

Chat, phone, email, and text land in one place — and Viva replies in your voice before they cool off.

Unified Inbox

Chat, phone, email, and SMS in a single view — nothing slips through the cracks.

Every channel, one thread per customer
Filter by channel or status
Full history at a glance
Replies in Your Voice

Trained on your hours, services, and prices — it answers like you would.

Accurate answers from your knowledge base
Books appointments inside the thread
You review before anything sends
AI Phone Answering

Picks up when you can't, takes the message, and books the work.

Answers every call, 24/7
Transcribed and summarized for you
Routes urgent calls to you
Lead Capture

Every conversation captures the details, so no lead is ever lost.

Name, number, and intent captured
Synced straight to your pipeline
Follow-up handled automatically
How it works

Live in three steps.

1
Connect your channels

Add your chat widget, phone number, email, and SMS — all in a few clicks.

2
Viva learns your business

It trains on your hours, services, and prices so every reply sounds like you.

3
It answers, you review

Customers get instant replies around the clock. You stay in control of what sends.

Never miss another customer.

Free to start · every channel included