The Viva platform

The whole customer journey, in one place.

One platform: find new customers, get found, answer every message, book the work, and keep customers coming back. Free to run yourself, or turn on Pro and let Viva do more of it — you approve what it sends.

Free on Basic · no card required
goviva.ai/audit
0/ 100
AI visibility score
Bloom Studio
Austin, TX · Hair salon
AI search visibility
ChatGPTRecommends you
PerplexityCites your site
Google AI OverviewsNot appearing yet
Stage 1 · Get found

Discovery

See where you stand in Google, ChatGPT, Perplexity and Google AI with a free instant audit — then improve it with SEO and AEO on Pro.

Structured data that AI engines can read
Content built to be cited
Visibility tracked over time
Explore Discovery
app.goviva.ai/inbox
Inbox All answered by AI
JD
John DavisChat
Hi, do you have availability this Saturday?
2 min
AI replied
SM
Sarah MillerPhone
Called about pricing for a deep clean
15 min
AI replied
AL
Ana LopezSMS
Can I move my booking to Friday?
2 hr
AI replied
Stage 2 · Answer

Inbox

Every call, chat and text in one place — free. With Pro, Viva answers in your voice, day or night.

All channels, one unified inbox
Phone answering (Pro) and lead capture
You choose what it answers on its own
Explore Inbox
book.goviva.ai
Book an appointment March 2026
Available times
Booked Thursday 2:00 PM PT · reminder & confirmation sent
Stage 3 · Book

Booking

Clients book themselves around the clock against your real availability, and Viva confirms and reminds them. Free on Basic.

Real-time, two-way calendar sync
Instant confirmations and reminders
Your own branded booking page
Explore Booking
app.goviva.ai/pipeline
Pipeline Updated from every conversation
New2
Priya N.
Website chat
Tom B.
Google search
Contacted1
Dana W.
Follow-up sent
Booked2
Luis R.
Thu 2:00 PM PT
Mae K.
Fri 11:00 AM PT
Won1
Grace L.
$420 · repeat
“We miss you” campaign
sent to 38 past clients
+9
rebooked
Stage 4 · Grow

CRM, Email, Social & Events

Turn one-time visits into regulars: every customer in one list, then email campaigns, social posts and events — sent only when you approve.

Your customers and leads in one pipeline
Email campaigns and social posts
Private events and community-event booths
Explore CRM, Email, Social & Events
app.goviva.ai/automations
New Customer Routine
Runs after each new booking
ACTIVE
1
Send welcome SMSDONE
Personalized with name & service
2
Add to customer listDONE
Tag: New Customer
3
Schedule follow-upRUNNING
24 hours after appointment
4
Request reviewPENDING
If satisfaction = positive
Stage 5 · Operate

Operations

Set it once, let it run. Viva turns the repetitive parts of your day — reminders, follow-ups, review requests — into routines you can pause or edit anytime.

Multi-step automation routines
Presets tuned to your business
Pause or edit any routine anytime
Explore Operations
Plans

Every product, on the plan that fits.

The whole stack for small businesses: CRM, email, social, booking and inbox. Run it yourself.

Every product AI-powered: answering, writing, SEO & AEO, plus 200 monthly credits.

Set up and run for you — for hotels, multi-location brands and organizations.

Running clients? Viva for agencies →

One platform, from first search to regular.

Free on Basic · no card required